PinnedThomas SchijfinLevel Up CodingGoing No-Code in Customer Service Automation — Everything You Need to KnowCustomer service automation technology is rapidly growing, providing new opportunities for businesses to improve their customer service…Feb 11, 20221Feb 11, 20221
PinnedThomas SchijfBuilding better service bots with GPT-3Can breakthrough NLP models like GPT-3 soon help us build better chatbots?Jan 3, 2022Jan 3, 2022
Thomas SchijfCustomer Service via Social Messaging: Challenges, Best practices and OpportunitiesIncreasingly, businesses are turning towards measures that enhance the customer experience (CX) as a method for differentiating their…Jun 15, 2022Jun 15, 2022
Thomas SchijfBuilding engaging customer experiences in customer service flowsCreating engaging customer experiences has become a key differentiator for companies in today’s digital era. In order to make these…Mar 6, 2022Mar 6, 2022
Thomas SchijfWhy the Future of AI is Like Playing with LegoThe invention of Lego brought many young kids and adults both joy and mental development. Since the early days of Lego, the number of parts…Sep 1, 2021Sep 1, 2021
Thomas SchijfIf Data Is the New Oil, Then Most of It Is Still in the GroundIn the midst of the massive and long-lasting digital revolution, it is hard to even comprehend the sheer volume of the energy that fuels…Oct 15, 2020Oct 15, 2020
Thomas SchijfFreeing 1.5 million Dutch Homes From Gas Heating by Using AIThe Energy Act is now operative. This means that we need to switch from fossil fuels as a primary heating source to alternative renewables…Jun 11, 2020Jun 11, 2020
Thomas SchijfWhy the 3rd Generation of Deep Q-Learning is About CreativityIn our journey to create Artificial Intelligence (AI) with more human characteristics, we have reached the point where were are copying…Dec 6, 2019Dec 6, 2019
Thomas SchijfOur Odyssey Hackathon (Deep) LearningsThis is not new footage from a supermassive black hole. It is, however, footage of a supermassive problem we might be able to fix with AI…Apr 16, 2019Apr 16, 2019
