PinnedThomas SchijfinLevel Up CodingGoing No-Code in Customer Service Automation — Everything You Need to KnowCustomer service automation technology is rapidly growing, providing new opportunities for businesses to improve their customer service…8 min read·Feb 11, 2022--1--1
PinnedThomas SchijfBuilding better service bots with GPT-3Can breakthrough NLP models like GPT-3 soon help us build better chatbots?8 min read·Jan 3, 2022----
Thomas SchijfCustomer Service via Social Messaging: Challenges, Best practices and OpportunitiesIncreasingly, businesses are turning towards measures that enhance the customer experience (CX) as a method for differentiating their…8 min read·Jun 15, 2022----
Thomas SchijfBuilding engaging customer experiences in customer service flowsCreating engaging customer experiences has become a key differentiator for companies in today’s digital era. In order to make these…6 min read·Mar 6, 2022----
Thomas SchijfWhy the Future of AI is Like Playing with LegoThe invention of Lego brought many young kids and adults both joy and mental development. Since the early days of Lego, the number of parts…5 min read·Sep 1, 2021----
Thomas SchijfIf Data Is the New Oil, Then Most of It Is Still in the GroundIn the midst of the massive and long-lasting digital revolution, it is hard to even comprehend the sheer volume of the energy that fuels…4 min read·Oct 15, 2020----
Thomas SchijfFreeing 1.5 million Dutch Homes From Gas Heating by Using AIThe Energy Act is now operative. This means that we need to switch from fossil fuels as a primary heating source to alternative renewables…5 min read·Jun 11, 2020----
Thomas SchijfIntelligence as a source for InnovationIntroducing Hemisphere4 min read·Dec 19, 2019----
Thomas SchijfWhy the 3rd Generation of Deep Q-Learning is About CreativityIn our journey to create Artificial Intelligence (AI) with more human characteristics, we have reached the point where were are copying…5 min read·Dec 6, 2019----
Thomas SchijfOur Odyssey Hackathon (Deep) LearningsThis is not new footage from a supermassive black hole. It is, however, footage of a supermassive problem we might be able to fix with AI…4 min read·Apr 16, 2019----