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Thomas Schijf
Thomas Schijf

30 Followers

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Published in Level Up Coding

·Pinned

Going No-Code in Customer Service Automation — Everything You Need to Know

Customer service automation technology is rapidly growing, providing new opportunities for businesses to improve their customer service processes. In this article, we’ll be delving deep into going no-code in customer service automation. We’ll be looking at why no-code is growing so popular, the benefits of going no-code, looking at some case studies, and discussing how you can get started. — Customer service is essential for retaining customers. 93% of consumers are more likely to make repeat purchases with companies that offer a stellar customer experience. Plus, your business only needs to increase customer retention rates by 5% to increase profits by up to 95%. …

Conversational Ai

8 min read

Going No-Code in Customer Service Automation — Everything You Need to Know
Going No-Code in Customer Service Automation — Everything You Need to Know
Conversational Ai

8 min read


Pinned

Building better service bots with GPT-3

Can breakthrough NLP models like GPT-3 soon help us build better chatbots? — In 2020, the release of a massive new language AI model called: GPT-3 garnered worldwide attention. The model, developed by OpenAI, could understand and generate natural language to a level never seen before. Two years later, a lot has transpired in the AI space, but we’re still not near to human-level operational service bots, and GPT-3 is still in beta. As with many AI advancements, these models offer enormous promises when they’re first unveiled but then fizzle out just as quickly when put to use. How far must a technological breakthrough, such as GPT-3, leap before people can use it in real-world applications such as complete customer service automation?

Conversational Ai

8 min read

Building better service bots with GPT-3
Building better service bots with GPT-3
Conversational Ai

8 min read


Jun 15, 2022

Customer Service via Social Messaging: Challenges, Best practices and Opportunities

Increasingly, businesses are turning towards measures that enhance the customer experience (CX) as a method for differentiating their products and services amidst fierce competition. …

Customer Service

8 min read

Customer Service via Social Messaging: Challenges, Best practices and Opportunities
Customer Service via Social Messaging: Challenges, Best practices and Opportunities
Customer Service

8 min read


Mar 6, 2022

Building engaging customer experiences in customer service flows

Creating engaging customer experiences has become a key differentiator for companies in today’s digital era. In order to make these engaging experiences, it is important to focus on the customer service flows that your company offers. In this article, we’ll be exploring why customer experience is so crucial. This article will discuss some expert tips for building engaging, memorable customer experiences in customer service flows.

Customer Experience

6 min read

Building engaging customer experiences in customer service flows
Building engaging customer experiences in customer service flows
Customer Experience

6 min read


Sep 1, 2021

Why the Future of AI is Like Playing with Lego

The invention of Lego brought many young kids and adults both joy and mental development. Since the early days of Lego, the number of parts has quadrupled, enabling users to build and put pieces together in more than a billion new ways. However, the power of this ‘plastic gold’ lies…

AI

5 min read

Why the Future of AI is Like Playing with Lego
Why the Future of AI is Like Playing with Lego
AI

5 min read


Oct 15, 2020

If Data Is the New Oil, Then Most of It Is Still in the Ground

In the midst of the massive and long-lasting digital revolution, it is hard to even comprehend the sheer volume of the energy that fuels it: data. Data is the fuel that drives the technology and processes that are changing our world. Without data, hardware and software are just a novelty…

Unstructured Data

4 min read

If Data Is the New Oil, Then Most of It Is Still in the Ground
If Data Is the New Oil, Then Most of It Is Still in the Ground
Unstructured Data

4 min read


Jun 11, 2020

Freeing 1.5 million Dutch Homes From Gas Heating by Using AI

The Energy Act is now operative. This means that we need to switch from fossil fuels as a primary heating source to alternative renewables as soon as possible. To hit the goal of reducing our emissions by 40% before 2030 in The Netherlands alone, about 1.5 million homes need to be modified as they are currently heated by mainly natural gas-powered heaters. But how are we going to do that? — First, we need to look at how we got here. Natural gas has worked out very well for a long time. It has proven to be a reliable energy source with a high energy density. For years, all newly built houses in the Netherlands were connected to the Dutch gas…

Deep Learning

5 min read

Freeing 1.5 million Dutch Homes From Gas Heating by Using AI
Freeing 1.5 million Dutch Homes From Gas Heating by Using AI
Deep Learning

5 min read


Dec 19, 2019

Intelligence as a Source for Innovation. Introducing: Hemisphere

Why? The human brain is the most complex and powerful structure we have ever experienced. We still have so much to learn about it, yet there is also so much we can learn from it. For instance, we do know that the brain is divided into two hemispheres. The left hemisphere…

Creativity

4 min read

Intelligence as a source for Innovation
Intelligence as a source for Innovation
Creativity

4 min read


Dec 6, 2019

Why the 3rd Generation of Deep Learning is About Creativity

In our journey to create Artificial Intelligence (AI) with more human characteristics, we have reached the point where were are copying some of the most challenging components like reasoning and creativity. In 2013 a London based startup called DeepMind published a groundbreaking paper called Playing Atari with Deep Reinforcement Learning on arXiv. By using a technique called Reinforcement Learning or Deep Q-Learning Agents, the authors were able to give AI models the power to create proper policies.

Artificial Intelligence

5 min read

Why the 3rd Generation of Deep Q-Learning is About Creativity
Why the 3rd Generation of Deep Q-Learning is About Creativity
Artificial Intelligence

5 min read


Apr 16, 2019

Our Odyssey Hackathon (Deep) Learnings

This isn’t new footage from a supermassive black hole. It is, however, footage of a supermassive problem we might be able to fix with AI before it is too late. — Last weekend we participated in the largest Blockchain and AI Hackathon of the world: The Odyssey Hackathon in Groningen. Our challenge: find a scalable solution to preserve the habitat of wildlife in the tropical rain forest of Borneo. Although we didn’t win the Hackathon, I am happy to say it…

Machine Learning

4 min read

Our Odyssey Hackathon (Deep) Learnings
Our Odyssey Hackathon (Deep) Learnings
Machine Learning

4 min read

Thomas Schijf

Thomas Schijf

30 Followers

CEO Reassign.ai

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